Skip to main content
The FreightPOP MCP Server works the same way for everyone: read-only tools retrieve data, write tools ask for confirmation. What you actually ask for tends to depend on your role. Here’s how a few common roles use it.

​
Dispatch & Operations

Day-to-day shipment handling without switching between the FreightPOP web app and other tools.

Quote and book in one pass

“Quote 2 pallets, 400 lbs each, 48x40x48 inches, from Lake Forest, CA to Dallas, TX, then book the cheapest one.”

Check where a shipment is

“Where’s shipment 14914642 right now?”

Cancel before it dispatches

“Cancel shipment 14914642, the customer changed the pickup date.”
See Tracking, Quoting, and Shipping for the full tool list.

​
Customer Service

Answering “where is my order” without putting a customer on hold to dig through the web app.

Fast status lookup

“What’s the status of order SO-1042?”

Pull the full record for a support ticket

“Pull up the full shipment details for PRO 123456789, I need the carrier and rate for a billing question.”
Every lookup here is read-only, so there’s no risk of accidentally changing a live shipment while you’re on a call.

​
Account Management & Brokers

Getting a customer a quote fast, without logging into the web app mid-call.

Quote while on the phone

“Quote 3 pallets, 800 lbs total, 48x40x50 inches each, from Chicago, IL to Miami, FL.”

Check which carriers are available

“Which carriers do we have set up for LTL?”

​
Order & Fulfillment Teams

Getting orders into FreightPOP without manual data entry.

Import a batch of orders

“Import order SO-1042 for Acme Corp, shipping from our LA warehouse to their Dallas dock.”

Validate addresses before importing

“Clean up this address before we quote it: 26440 La Alameda, Lake Forest, CA.”
Orders can be set to auto-process into a shipment on import. Review the confirmation prompt before approving, especially for a role that imports in bulk.

​
Warehouse Teams

Checking stock, picking progress, and receiving without opening the WMS screens. Everything here is read-only.

Check stock on an item

“How much of item SKU-4521 do we have, and at which warehouses?”

Chase a pick

“Has SO-1042 been picked yet?”

Confirm a receipt

“Did PO 90142 get received, and when?”

Work out the packaging before quoting

“What packaging should I use for 4 pallets going from Lake Forest, CA to Dallas, TX?”
See Warehouse and Packaging for the full tool list. WMS tools need the FreightPOP WMS module enabled on your account.

​
Next steps

Available tools

See every tool behind these examples.

Getting started

Connect your account and try your first prompt.